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Consulting Approach
Consulting Principles
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Consulting Prinicples
The founders of Gorham, Gold, Greenwich & Associates promulgated nine principles critical to every consulting relationship. The firm’s singular devotion to these nine precepts since its inception in 1989 has afforded its clients unmatched value and unparalleled work product that continually exceed client expectations.
  • client involvement at all stages of an engagement is critical to the accuracy of the firm’s understanding and acceptance of the engagement’s work products

  • each client is best served by the development and application of specialized solutions to its needs

  • client interests are best served by the transfer of consultant knowledge and the enhancement of managerial capability during the course of an engagement

  • work products must be supported by evidence – and be able to withstand scrutiny and resistance by any interested party

  • work products achieve the highest quality when produced by small teams committed to intensive development

  • value is represented in what can be brought to the client in the course of the engagement that cannot be found resident with the resources under its command

  • value must be continuously demonstrated to the client with each new engagement – not just the first

  • client satisfaction is as dependent upon the interpersonal skills of the project team as the intellectual capacity of the individuals or the professional experience of the firm

  • client satisfaction can only be achieved by the continued objectivity of the project team
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